Service Requests

Easy to use work order management

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Tenant requests and reservations in one place

At their convenience, tenants can communicate directly with your community. Building staff collect, track and report on all requests in one central system – any device, anywhere, anytime.

Features

User Login

Users login to the ticketing system to initiate any requests they may have. They can then log in at any time, from anywhere to submit and monitor the request.

Centralize Requests

All requests made from any source are now digitized in a central repository that can be tracked, analysed and quickly actioned.

Management Login

Property management staff can collect all requests in one central system. They can log phone calls, in-person or written requests from tenants, guests and other staff. All requests are then tracked and collected centrally.

Manage Staff Effectively

At a glance, you can see exactly how long each request takes to complete. Monitor staff to ensure requests are addressed in a timely and professional fashion.

Reduced Liability

You have a clear record of any work done and the speed at which it was completed. You can back up any maintenance or liability concerns with concrete data instead of abstract memories.

Reduce Impact of Staff Turnover

If one of your staff members leave, they leave all the information behind in a clean, organised fashion. Your replacement staff can quickly view everything done in the last few months and know exactly what is outstanding.

Interested in Learning More?

Our five minute demonstration will give you a great feel for how our platform functions.

See for yourself.

Book a demo today! The demo is customized around you. Get answers to your unique questions and find out why DigyProp is the right choice for your community

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